Welcome to Sparkle by Anne. This website and online store are owned and operated by PureGrind Ventures Inc., a corporation duly registered in the Republic of the Philippines.
By accessing or using this website, submitting an order, or purchasing any product from Sparkle by Anne, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Products and Product Information
We make reasonable efforts to ensure that the product descriptions, photographs, specifications, materials, dimensions, prices, and other information displayed on our website are complete and accurate.
Because many jewelry pieces contain natural materials, gemstones, pearls, or handcrafted elements, actual products may have minor variations in color, texture, shape, size, pattern, or overall appearance. These natural or handcrafted variations are not necessarily considered product defects.
Product colors and details may also appear slightly different depending on lighting, photography, and the settings or display quality of the customer’s device or screen.
Pricing
All prices displayed on this website are in Philippine Pesos (PHP) unless otherwise indicated.
Prices, promotions, discounts, and product availability may change without prior notice. Any applicable shipping fees or other charges will be displayed during checkout whenever possible.
If a product is listed at an incorrect price due to a typographical, technical, or system error, Sparkle by Anne reserves the right to correct the information and decline or cancel the affected order.
Orders
Submitting an order does not automatically guarantee its acceptance or fulfillment. An order is considered confirmed only after the required payment and order details have been successfully verified.
Sparkle by Anne reserves the right to verify, decline, or cancel an order in cases involving:
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Incorrect product or pricing information;
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Payment verification issues;
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Suspected fraudulent or unauthorized transactions;
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Product unavailability;
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Incomplete or inaccurate customer information; or
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Other reasonable security, legal, or compliance concerns.
If payment has already been collected for an order that we cannot fulfill, the appropriate refund will be processed using the original payment method whenever possible, subject to the processing periods of the payment provider.
Payments
Payments may be processed through authorized third-party payment service providers.
Customers are responsible for providing complete, current, and accurate payment and billing information. By submitting payment details, the customer confirms that they are authorized to use the selected payment method.
For security, fraud prevention, and regulatory compliance, Sparkle by Anne or its authorized payment provider may request additional information or verification for certain transactions.
Sparkle by Anne does not directly control the systems, processing periods, or service availability of third-party payment providers.
Shipping and Delivery
Customers are responsible for providing a complete and accurate recipient name, contact number, and delivery address.
Estimated delivery periods are provided for guidance only and are not guaranteed. Delivery may be affected by courier operations, weather conditions, holidays, natural disasters, force majeure, incorrect delivery information, or other circumstances outside our reasonable control.
Sparkle by Anne will make reasonable efforts to assist customers with delivery concerns. However, delays caused by the courier or circumstances beyond our control do not automatically entitle the customer to cancel an order or receive compensation.
Additional details regarding eligible returns, exchanges, and refunds are provided in our Return and Refund Policy.
Intellectual Property
The Sparkle by Anne name, branding, logos, website content, original photographs, graphics, designs, written materials, and other proprietary content may not be copied, reproduced, modified, distributed, published, or commercially used without prior written authorization from PureGrind Ventures Inc.
Website Use
Customers must not use this website for unlawful, fraudulent, abusive, or unauthorized purposes. Customers must also not attempt to interfere with the website’s operation, security, payment systems, or other users’ access.
We reserve the right to restrict or refuse access to the website when reasonably necessary to protect our customers, business, systems, or legal interests.
Limitation of Liability
To the extent permitted by Philippine law, Sparkle by Anne and PureGrind Ventures Inc. shall not be liable for indirect or consequential losses arising from the use of this website, third-party payment services, courier delays, or circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes or limits any right or remedy that cannot legally be excluded under applicable Philippine consumer protection laws.
Changes to These Terms
PureGrind Ventures Inc. may update these Terms and Conditions when necessary to reflect changes in our operations, services, legal requirements, or business practices.
The latest version will be published on this website. Continued use of the website after an update constitutes acceptance of the revised Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.
Any concern or dispute relating to an order or transaction should first be raised through the contact details provided on our Contact Us page and handled in accordance with our Dispute Resolution Policy.
Business Operator
Legal Business Name: PureGrind Ventures Inc.
Brand / Store Name: Sparkle by Anne
SEC Registration No.: 2025100223479-03
Business Address: Block 9, Lot 13, Phase 2, Sector 1, Northville Subdivision, Boloc-boloc, Sibulan, Negros Oriental, Philippines
All transactions made through this website are transactions with PureGrind Ventures Inc., operating under the brand Sparkle by Anne.