Sparkle by Anne and PureGrind Ventures Inc. respect your privacy and are committed to protecting the personal information collected through our website, online store, customer service channels, and related services.
This Privacy Policy explains what personal information we may collect, how we use and protect it, when it may be shared, and the rights available to you under applicable Philippine data privacy laws.
By using our website, submitting information, or placing an order, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
When you browse our website, place an order, communicate with us, or use our services, we may collect information such as:
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Full name;
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Billing and shipping address;
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Email address;
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Mobile or telephone number;
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Order and transaction information;
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Payment-related information processed through our authorized payment providers;
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Customer service inquiries and communications;
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Returns, refunds, and delivery information;
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Device, browser, IP address, and website usage information, where applicable; and
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Marketing preferences and other information you voluntarily provide.
We aim to collect only the personal information reasonably necessary for our legitimate business, contractual, legal, and regulatory purposes.
Payment Information
Payments may be processed by authorized third-party payment service providers. Sparkle by Anne and PureGrind Ventures Inc. may not directly receive or store complete card or account credentials when these details are securely collected and processed by the payment provider.
Payment providers process information according to their own privacy policies, security standards, and legal obligations.
How We Use Your Information
Personal information may be used to:
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Process, verify, and fulfill orders;
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Confirm and verify transactions;
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Arrange shipping and delivery;
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Communicate order and delivery updates;
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Provide customer service and respond to inquiries;
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Process returns, exchanges, and refunds;
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Detect and prevent fraud, abuse, and unauthorized transactions;
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Maintain business, transaction, accounting, and tax records;
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Meet legal, regulatory, accounting, and compliance requirements;
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Protect our customers, website, systems, and legal interests;
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Improve our website, products, customer experience, and services; and
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Send promotional or marketing communications where permitted by law or with the customer’s consent.
Customers may withdraw their consent to receive marketing communications at any time through the available unsubscribe option or by contacting us.
Cookies and Website Information
Our website and authorized technology providers may use cookies and similar technologies to operate the online store, remember customer preferences, maintain website security, understand website usage, and improve the customer experience.
Some cookies may be necessary for essential website functions, including shopping cart, checkout, payment, and security features.
Customers may adjust cookie permissions through their browser settings. Disabling certain cookies may affect the operation or availability of some website functions.
Sharing of Information
We may share personal information only when reasonably necessary with authorized service providers and parties such as:
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Payment processors and financial service providers;
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Shopify and other website or e-commerce service providers;
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Logistics companies and courier providers;
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Technology, hosting, security, analytics, and communications providers;
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Professional advisers, auditors, accountants, insurers, and legal counsel; and
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Government agencies, courts, law enforcement bodies, or regulatory authorities when required or permitted by law.
These parties may receive only the information reasonably necessary to perform their services or meet applicable legal requirements.
We do not sell customers’ personal information.
Data Security
We implement reasonable organizational, administrative, and technical measures designed to protect personal information against unauthorized access, use, disclosure, alteration, destruction, or loss.
However, no online system, electronic transmission, or data storage method can be guaranteed to be completely secure. Customers are also responsible for protecting their account credentials and notifying us of any suspected unauthorized activity.
Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, complete transactions, resolve disputes, enforce agreements, maintain legitimate business records, or comply with applicable legal, tax, accounting, and regulatory requirements.
When information is no longer reasonably required, we will take appropriate steps to securely delete, anonymize, or dispose of it, subject to applicable law and operational requirements.
Your Data Privacy Rights
Subject to the requirements, limitations, and exceptions under applicable Philippine data privacy laws, customers may have the right to:
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Be informed about the collection and processing of their personal information;
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Request access to their personal information;
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Request correction of inaccurate or incomplete information;
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Object to or withdraw consent from certain forms of processing;
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Request the erasure, blocking, or appropriate handling of personal information;
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Request data portability, where applicable;
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File a complaint with the National Privacy Commission; and
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Seek appropriate remedies for violations of their data privacy rights.
We may request reasonable proof of identity before acting on a privacy-related request to protect the customer’s information from unauthorized access or disclosure.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, payment services, social media platforms, and other online services.
These third parties maintain their own privacy policies and practices. Sparkle by Anne and PureGrind Ventures Inc. are not responsible for how independent third parties collect, use, or protect information outside our website and direct control.
Children’s Privacy
Our products and services are not intended to solicit personal information directly from children. If a minor places an order or submits personal information, the transaction should be completed with the involvement and consent of a parent or legal guardian.
Changes to This Privacy Policy
PureGrind Ventures Inc. may update this Privacy Policy when necessary to reflect changes in our business practices, services, technology, or legal and regulatory requirements.
The latest version will be published on this website, together with the applicable update date.
Privacy Inquiries and Requests
Privacy-related questions, requests, objections, or concerns may be submitted through the customer service details published on our Contact Us page.
When submitting a request, please provide enough information for us to verify your identity, locate the relevant records, and understand the action being requested.
Business Operator
Legal Business Name: PureGrind Ventures Inc.
Brand / Store Name: Sparkle by Anne
SEC Registration No.: 2025100223479-03
Business Address: Block 9, Lot 13, Phase 2, Sector 1, Northville Subdivision, Boloc-boloc, Sibulan, Negros Oriental, Philippines
Sparkle by Anne is owned and operated by PureGrind Ventures Inc.